Privacy Policy
Who We Are
SHOE ANESTHESIA LLC (“we,” “our,” or “us”) operates the website highendzonee.com (the “Site”). We specialize in providing premium-quality clothing pod T-shirts within the US. This Privacy Policy explains in detail how we collect, manage, use, safeguard, and share your personal information while using our website and services.
Information We Collect
Personal Identification Information
We collect personally identifiable information when users interact with our website. This includes instances such as creating an account, placing an order, subscribing to newsletters, or reaching out to customer support.
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Contact Information: Name, email address, shipping address, billing address, and phone number.
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Payment Information: We securely handle your payment details via reputable third-party processors (PayPal and Stripe). We never store payment card information directly on our servers.
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Authentication Data: Occasionally, we may collect information required for authenticity verification of products, including images or detailed product descriptions provided by customers.
Non-Personal Identification Information
We automatically gather non-personal data each time you visit our Site. This helps us optimize website performance and enhance user experience:
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Browser & Device Information: Browser type, device information (computer, smartphone, or tablet), operating system, and your internet service provider (ISP).
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Log Data: Includes IP addresses, visited pages, session duration, visit frequency, and related browsing metrics.
Cookies and Tracking Technologies
Our Site utilizes cookies to improve user experience. Cookies are small text files placed on your browser that help us remember your preferences, facilitate faster page loads, and track usage statistics. You may choose to disable cookies through your browser settings; however, please note this may limit certain site functionalities.
How We Use Your Information
We utilize your personal data in various ways to improve service delivery:
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Order Management: To process orders efficiently, manage user accounts, and provide dedicated customer support.
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User Experience Personalization: Using aggregated user data, we analyze website usage patterns to deliver personalized recommendations and a seamless experience.
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Website Optimization: User feedback assists us in refining our services, enhancing website functionality, and product offerings.
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Secure Payments: Processing payments securely and reliably through third-party payment gateways.
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Communication: Sending order confirmations, delivery updates, responding to customer inquiries, and, with your explicit consent, promotional materials and offers. You can unsubscribe from promotional communications anytime.
Data Protection Measures
We prioritize your data security and employ rigorous protection measures against unauthorized access, misuse, alteration, and disclosure. We use Secure Socket Layer (SSL) encryption to protect your personal and payment information. Furthermore, we adhere to established industry standards for online transaction safety and compliance.
Data Sharing and Disclosure
We do not sell, rent, or trade your personal data to third parties. Information may only be shared in limited circumstances:
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Third-party Providers: Service providers assisting with essential functions such as payment processing, order fulfillment, marketing, shipping, and customer support.
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Compliance with Law: We may disclose your information to comply with applicable laws or regulatory requirements, or to protect our legal rights and obligations.
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Business Transactions: Personal data may be transferred during mergers, acquisitions, or asset sales, ensuring confidentiality is maintained throughout such processes.
Data Retention Policy
We store your personal information only for as long as necessary to fulfill the outlined purposes:
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Account Information: Retained while the account is active or as needed for business or legal reasons.
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Legal Obligations: Data may be retained to comply with laws, resolve disputes, or enforce agreements.
Your Privacy Rights and Choices
You retain control over your personal information and can exercise the following rights:
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Access and Update: Log into your account or contact us to view and update your data.
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Data Portability: Request an export of your personal data in a structured, commonly used format.
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Data Deletion: You can request deletion of your personal data, except for information we must retain for legal, security, or administrative purposes.
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Marketing Preferences: Opt-out of marketing communications through unsubscribe links or direct contact.
Information for International Users
highendzonee operates exclusively within the US. However, please be aware that your information may occasionally be transferred, processed, or stored by third-party providers in various locations. When such transfers occur, we implement appropriate safeguards compliant with applicable international privacy standards to ensure your information remains secure.
Changes to Our Privacy Policy
We may periodically update our Privacy Policy to reflect changes in our business practices or regulatory compliance. The most current version is always available on this page. Continued use of our Site after such updates constitutes your acceptance of the revised policy. We encourage frequent review of this page for the latest information.
Contact Us
For any questions or concerns regarding our Privacy Policy, please reach out through the following methods:
Company Name: SHOE ANESTHESIA LLC
Company Number: L21000356881
Address: 4722 Lark Ridge Circle, Sarasota, Fl, 34233, United States
Email: contact@highendzonee.com
Phone:+1 (978) 637-6579
Business Hours: Monday – Friday 8:00 am – 6:00 pm (Eastern Time, ET)
Response Time: Our customer service team typically responds within 12 hours during business days