Terms & Conditions

Who We Are

Welcome to highendzonee (“we,” “our,” or “us”), a premium online retailer specializing in stylish clothing pod T-shirts. Our website, accessible via highendzonee.com, is operated by SHOE ANESTHESIA LLC, located at 4722 Lark Ridge Circle, Sarasota, Fl, 34233, United States. These Terms of Service govern your use and access to our website and services.

Acceptance of Terms

By accessing or purchasing products from highendzonee.com, you agree to these Terms of Service. If you disagree with any aspect of these terms, please refrain from using our website or purchasing our products. We reserve the right to modify or update these terms periodically. Continued use of our website signifies your acceptance of any changes.

License to Use Our Website

We grant you a revocable, non-transferable, limited license to access and utilize our website solely for personal, non-commercial purposes, in compliance with these terms.

Definitions

For clarity, the following definitions apply within these terms:

  • Cookie: Small text files stored by your web browser to enhance site performance, user experience, and personalization.

  • Company: Refers specifically to SHOE ANESTHESIA LLC, operating from 4722 Lark Ridge Circle, Sarasota, Fl, 34233, United States.

  • Country: Refers explicitly to the United States, where our company is registered and operates.

  • Device: Includes any internet-enabled gadget used to access our website, such as phones, tablets, laptops, or desktop computers.

  • Service: Denotes all functionalities, products, and services offered by highendzonee through our website.

  • Third-party service: Any external partners, affiliates, or advertisers who offer content or services that might interest our users.

  • Website: Specifically denotes highendzonee.com, operated by us.

  • You/User: Any individual or entity accessing or interacting with our website or purchasing our products.

User Responsibilities

You agree to:

  • Provide truthful, complete, and updated information when creating an account or making a purchase.

  • Protect your login credentials and immediately notify us of unauthorized account access or breaches of security.

  • Accept responsibility for all actions and transactions conducted under your account credentials.

Usage Restrictions

You explicitly agree not to:

  • Sell, lease, distribute, or commercially exploit our website content or products without prior written consent.

  • Reverse-engineer, modify, duplicate, or create derivative works from any part of the website.

  • Remove or alter proprietary trademarks, copyrights, or intellectual property notices visible on our website.

Information We Collect

We collect information in various ways when you:

  • Create an account on our website.

  • Place an order or make payments.

  • Subscribe to promotional communications.

  • Reach out via customer support channels.

Collected information includes:

  • Personal Information: Name, address, email, and phone number.

  • Payment Information: Securely processed through trusted third-party providers like PayPal and Stripe.

  • Non-Personal Information: Device type, IP address, browser information, usage patterns, and site analytics data.

Returns & Refunds

For details regarding our return and refund processes, please review our comprehensive Returns & Refund Policy. Customers can initiate returns or exchanges within 30 days from receipt by contacting contact@highendzonee.com. Items must remain in original, unused condition and packaging.

Limitation of Liability

highendzonee and SHOE ANESTHESIA LLC shall not be liable for indirect, incidental, special, or consequential damages resulting from website usage or the purchase of products from our platform.

Indemnification

You agree to indemnify, defend, and hold harmless highendzonee, SHOE ANESTHESIA LLC, and all affiliated entities, directors, officers, and employees against any claims, liabilities, damages, or expenses, including legal fees, arising from your misuse of our website or breach of these terms.

Feedback & Suggestions

Any suggestions, feedback, or improvements submitted by you regarding our website or products become the exclusive property of highendzonee. We reserve the right to use, modify, and share these suggestions without providing attribution or compensation.

Your Consent

Using our website and engaging with our services implies your explicit consent to these Terms of Service and acknowledgment of the data practices detailed herein.

External Links

Our website may include links to external third-party websites. highendzonee does not control or endorse content found on external sites and is not responsible for their policies or practices. Visiting these external sites is subject to their respective terms and privacy policies.

Cookies Policy

highendzonee utilizes cookies to enhance user experience, performance, and convenience. Cookies do not store personally identifiable information. Users can disable cookies through browser settings; however, this may limit site functionality or usability.

Changes to Terms of Service

highendzonee reserves the right to periodically update these Terms of Service. Any significant changes will be communicated clearly on our website, accompanied by the date of the latest revision. We encourage regular review of these terms for updates.

Contact Information

For inquiries regarding these Terms of Service, please reach out through the following contact details:

Company Name: SHOE ANESTHESIA LLC

Company Number: L21000356881

Address: 4722 Lark Ridge Circle, Sarasota, Fl, 34233, United States

Email: contact@highendzonee.com

Phone:+1 (978) 637-6579

Business Hours: Monday – Friday 8:00 am – 6:00 pm (Eastern Time, ET)

Response Time: Our customer service team typically responds within 12 hours during business days